Last Updated: March 2026

Greg Vaughn Fine Art LLC produces artwork on a custom, made-to-order basis. Because each piece is created specifically for the customer after an order is placed, our refund and return policy is designed to reflect the nature of custom production.

By placing an order through this website, you agree to the following refund policy.

Custom Production

All artwork sold through Greg Vaughn Fine Art LLC is produced after an order is placed. We do not maintain inventory of pre-made products.

Each item is manufactured based on the customer’s selected:

• Artwork
• Size
• Substrate or material (such as canvas, metal, acrylic, or paper)
• Finishing or framing options

Because every piece is custom produced, orders are considered final once submitted.

All Sales Are Final

Due to the custom nature of production, all sales are final.

Refunds, cancellations, or returns are not accepted for the following reasons:

• Change of mind
• Incorrect size selection
• Personal preference
• Ordering the wrong product
• Color variations caused by monitor or screen differences

Customers are encouraged to carefully review product selections before completing their purchase.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• Photos of the damaged item
• Photos of the packaging (if available)

After reviewing the issue, Greg Vaughn Fine Art LLC may arrange for a replacement item at no additional cost.

Manufacturing Defects

If a product arrives with a verified manufacturing defect, we will work with our production partner to provide a replacement when possible.

Requests must be submitted within 7 days of receiving the product.

Replacement Policy

When an issue qualifies under this policy (damage, defect, or incorrect item), Greg Vaughn Fine Art LLC will typically provide a replacement of the same product.

If a replacement cannot be produced, Greg Vaughn Fine Art LLC may determine an appropriate resolution at its discretion.

Shipping Costs

Shipping costs are non-refundable.

If a replacement is issued due to damage, defect, or fulfillment error, Greg Vaughn Fine Art LLC will cover the cost of shipping the replacement item.

Contact

If you have questions about this policy or need to report an issue with an order, please contact:

Greg Vaughn Fine Art LLC
Email: [email protected]
Website: https://gregvaughnfineart.com